order prescriptions
Prescriptions
Please allow two working days for prescriptions to be ready for collection from your nominated pharmacy.
Step by step
How to order your medicines
01
Order online
Complete an online request or submit a request through your Patient Services account.
02
Order through your pharmacy
Ask your nominated pharmacy to request your repeat medicines from the practice on your behalf.
03
Order at the surgery
You can hand in your repeat prescription slip or ask the reception team for help at the practice during opening hours.
Good to know
Nominated pharmacies
You can usually collect your prescription two working days after ordering it.
You can choose a pharmacy to collect it for you. This is called nominating a pharmacy, and you can change it at any time.
If you haven’t nominated one, your prescription will be left at our front desk for collection.
These local pharmacies collect prescriptions from Carolside:
- Boots, Clarkston
- Boots, Newton Mearns
- Broom, Newton Mearns
- Busby
- Carmunnock
- Dears, Ayr Road
- Eaglesham
- Eastwoodmains (formerly Lloyds Eastwoodmains)
- Howard (formerly Lloyds Seres Road)
- Mackies, Giffnock
- Morrisons, Stewartfield
- Muirend
- Rowlands, Newton Mearns
- Scots, Netherlee (formerly New Life)
- Superdrug, Newton Mearns
- Well, Clarkston
Pharmacy First
If you have a minor illness, a pharmacy is often the first place to go. You don’t usually need an appointment, and you can go to any pharmacy. The community pharmacist can give advice, and a prescription if you need one, through the Pharmacy First service.
Pharmacists can help with conditions including acne, allergies and hay fever, athlete’s foot, backache, a blocked or runny nose, cold sores, constipation, cough, simple cystitis (women aged 16 to 65), diarrhoea, earache, eczema, emergency contraception, haemorrhoids, head lice, headache, impetigo, indigestion, mouth ulcers, period pain, stopping smoking, sore throat, threadworms, thrush, verrucas and warts.
Many pharmacies open late and at weekends, and most have a private room where you can talk to the pharmacist. Find a pharmacy.
prescription queries
Medication reviews
If you have a repeat prescription, we may ask you to come in for a review from time to time. We may limit the number of repeats you can order until we have spoken with you.
You can request a medication review at anytime. This is best done as a routine GP appointment, or a routine appointment with one of the practice pharmacists. You can request this through the usual appointment system.
prescription queries
What to do with old medicines
Take them back to the pharmacy you got them from.
Don’t put them in your household bin or flush them down the toilet.
Unopened medicines can sometimes be recycled.